This Privacy Policy describes how [COMPANY NAME] ("we," "us," or "our") collects, uses, and shares information when you visit our website at [WEBSITE URL] or contact us for services.

1. Information We Collect

We collect information you provide directly to us, including:

Name, phone number, and email address (from estimate request forms or contact forms)
Service address or city
Project description or notes you include in a form submission
Communications you send to us by phone, email, or text

We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and referring URL. This data is collected through standard web analytics tools and is used only to improve our website.

2. How We Use Your Information

We use the information we collect to:

Respond to your estimate requests or inquiries
Schedule appointments and follow up on projects
Send you service updates, appointment reminders, or review requests
Improve our website and customer experience
Comply with legal obligations

We do not sell your personal information to third parties.

3. Text Message Communications

By submitting your phone number through our forms, you consent to receive SMS text messages from [COMPANY NAME] related to your inquiry, appointment scheduling, or service follow-up. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. For help, reply HELP.

We do not share your phone number with third parties for their marketing purposes.

4. Sharing Your Information

We may share your information with:

Service providers — third-party tools we use to manage our CRM, scheduling, email, or SMS communications (e.g., GoHighLevel). These providers are contractually obligated to protect your data.
Legal authorities — if required by law or to protect our rights.

We do not sell, rent, or trade your personal information to any other parties.

5. Data Retention

We retain your information for as long as necessary to provide services, maintain business records, and comply with legal requirements. You may request deletion of your information at any time by contacting us.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience and gather analytics data. You can disable cookies through your browser settings, though doing so may affect some functionality of the site.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time

To exercise any of these rights, contact us at [EMAIL] or [PHONE].

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

[COMPANY NAME]
[CITY], [STATE]
Phone: [PHONE]
Email: [EMAIL]